Privacy Policy

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) requirements to ensure the protection of your personal information.

 

1. Data Controller:

The data controller for your personal information is RJD Air Conditioning, located at RJD Air Conditioning Services Ltd., 150, Leicester Road, Thurcaston, Leicester, LE7 7JJ.

 

2. Information We Collect:

a. Personal Information:

When you visit our website, we may collect personal information such as your name, email address, phone number, and other contact details if provided voluntarily.
b. Usage Information:

We may collect information about your interactions with our website, including the pages you visit, the links you click, and the duration of your visit. This helps us improve our website and provide a better user experience.
c. Cookies and Similar Technologies:

We use cookies and similar technologies to enhance your experience on our website. These technologies help us analyze trends, administer the website, track users’ movements, and gather demographic information.

 

3. Lawful Basis for Processing:

We will only process your personal data when we have a lawful basis to do so, such as when it is necessary for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, the performance of a task carried out in the public interest or the exercise of official authority, and legitimate interests pursued by the data controller or a third party.

 

4. How We Use Your Information:

a. Providing Services:

We use the information collected to provide, maintain, and improve our services, respond to your inquiries, and fulfill your requests.
b. Communication:

We may use your contact information to communicate with you about our services, promotions, and updates. You can opt-out of these communications at any time.
c. Analytics:

We use collected data for analytical purposes to understand how our website is used, identify trends, and improve our content and services.

 

5. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required for the purposes stated in this Privacy Policy or when required by law.

 

6. Data Subject Rights:

Under the GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us at info@rjdairconditioning.com.

 

7. Data Security:

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.

 

8. Data Breach Notification:

In the event of a data breach, where applicable, we will notify the relevant supervisory authority and data subjects within 72 hours of becoming aware of the breach.

 

9. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the policy.

 

10. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@rjdairconditioning.com.